Cancellation Policy

Please be noticed that orders only can be cancelled or modified within 24 hours after being placed.

If you want to modify or cancel your order, please contact us via support@wigi9.com to send your request, our Customer Happiness Team is willing to help you.

Caution:

  • If your order has been processed already, you cannot cancel or modify it, therefore, please contact our Customer Happiness Team via support@wigi9.com as quickly as possible.
  • If you insist to cancel/modify a processing order, you might be charged 50% of the payment.
  • If your order was shipped out already, nothing can be changed any longer.